Policies
COVID -19 Policy
Arrivals and Departures Policy
Behaviour Management Policy
Bullying Policy
Bullying involves the persistent physical or verbal abuse of another child/children or adult. The nursery takes bullying seriously, whether concerns are regarding children, parents or staff and will not tolerate bullying of any kind.
Charging Policy
Complaints Procedure
- Any parent/ professional who is uneasy about an aspect of the nurseries provision talks over, first of all, his/her worries and anxieties with the Nursery Manager/Deputy.
- A note is made of any complaints in a Complaints Book, which is available to see at any time.
- Parents will be told of the outcome of the investigation within 28 days of the nursery having received the complaint.
- If this does not have a satisfactory outcome, or if the problem recurs, the parent moves to Stage 2 of the procedure by putting the concerns or complaint in writing to the Nursery Manager and the owner. Parents will be told of the outcome of the investigation within 28 days of the nursery having received the complaint.
- Most complaints should be able to be resolved informally at Stage1 or at Stage2.
- The parent requests a meeting with the Nursery Manager and the owner. Both the parent and the Manager should have a friend or partner/room leader present if required. An agreed written record of the discussion is made. All of the parties present at the meeting sign the record and receive a copy of it.
- This signed record signifies that the procedure has concluded.
Confidentiality Policy
Health & Safety Policy
Illness & Exclusion Policy
Our policy for the exclusion of ill or infectious children is discussed with parents using guidelines from the World Health Organisation (WHO).This document contains comprehensive notes on how long a child should be kept off
A notice will be displayed on the Parents’ Notice boards to notify parents of any cases of communicable or infectious diseases that have been reported to the nursery.
Mobile Phone Policy
- No photographs should be taken of the children on any phones, either personal or nursery-owned.
- Parent’s phones should remain in their pockets in the presence of any children. Incoming calls can be answered outside of the building as long as no children are present. Otherwise, calls must be answered off the nursery premises.
Safeguarding Children Policy
- Protecting children from maltreatment;
- Preventing impairment of children’s health or development;
- Ensuring that children are growing up in circumstances consistent with the provision of safe and effective care; and
- Taking action to enable all children to have the best life chances.
1.2 Precious Wings is committed to safeguarding and promoting the welfare of all its pupils/students.
- All children/young people have the right to be protected from harm;
- Children/young people need to be safe and to feel safe in school;
- Children/young people need support which matches their individual needs, including those who may have experienced abuse;
- All children/young people have the right to speak freely and voice their values and beliefs;
- All children/young people must be encouraged to respect each other’s values and support each other;
- All children/young people have the right to be supported to meet their emotional, and social needs as well as their educational needs – a happy healthy sociable child/young person will achieve better educationally;
- Early Years settings can and do contribute to the prevention of abuse, victimisation, bullying, exploitation, extreme behaviours, discriminatory views and risk taking behaviours; and
- All staff and visitors have an important role to play in safeguarding children and protecting them from abuse.
Settling in Policy
SEN Policy
- We have regard for the Disability Discrimination Act 1995 and code of practice.
- We include all children in our provision.
- We provide practitioners to help support parents and children with special educational needs (SEN). Parents are informed and kept up to date with all processes and information concerning their child, and we have regular meetings with parents to discuss progress reports. Parents are always welcome to talk to staff at any time with regard to their child.
- We identify the specific needs of children with SEN and meet those needs through a range of strategies.
- We work in partnership with parents and other agencies in meeting individual children’s needs. We liaise with outside agencies with regards to Special Educational needs. This includes Speech and Language therapists, Physiotherapists and hospital consultants.
- We monitor and review our practice and provision and, if necessary, make adjustments.
Last, but by no means least – the children. The quality of the care delivered by a nursery is conveyed primarily by the children it cares for. The best nursery is where all children, whatever their ages and abilities, show that they are happy, engaged, relaxed and confident in the way they use the equipment, the nursery space and in the way they relate to the staff and each other.